Terms of Service

1. Definitions

Provider — the operator of fake.me. Customer — a natural person entering the contract for non-professional purposes (consumer) or as a business. AI content — digital images generated by artificial intelligence models.

2. Service scope

fake.me generates AI content (images) based on reference photos and a brief supplied by the Customer. The service delivers digital files in the agreed quantity and style within the SLA stated in the offer.

3. Content nature — AI disclosure

All delivered files are synthetic AI-generated content and do not constitute documentary photography. Every file carries C2PA metadata confirming AI origin. The Customer undertakes to publish the content with adequate labeling (Instagram/TikTok AI label, #aicontent hashtag, disclosure in brand campaigns) in accordance with the EU AI Act (Regulation 2024/1689 Art. 50) and platform rules.

4. Content license

The Customer receives a non-exclusive, irrevocable license to use the delivered AI content for personal and commercial purposes (social media, marketing campaigns, own-account monetization). The license does not include reselling the files as goods, further AI model training, or publishing them as "real photography".

5. Customer obligations and warranties

• Customer is 18 years of age or older.
• Customer owns full rights to all reference photos.
• Reference photos depict the Customer or individuals who have consented to processing.
• Customer will not order content depicting public figures without consent, minors, sexual / political / violent content, or protected brands.
• Customer is responsible for the manner in which delivered content is published.

6. Right of withdrawal (14 days) — digital content

Pursuant to Art. 16(m) of the EU Consumer Rights Directive 2011/83/EU and implementing national laws, the right of withdrawal does not apply to digital-content contracts where performance has begun with the consumer's express prior consent before the 14-day withdrawal period expires. The Customer provides such consent via a dedicated checkbox at checkout.

7. Off-brief guarantee and refunds

• 1 free revision on every order.
• If post-revision the result still misses the brief — 50% refund.
• If we miss the stated deadline — 100% refund.
• Refunds processed within 14 business days of complaint acknowledgment.

8. Liability

Provider is not liable for how the delivered content is used — in particular for failure to label as AI, misleading publication, violations of platform rules, or the Customer's contractual obligations toward third parties (e.g. brands). Provider liability is capped at the order value.

9. Moderation and takedown

Provider reserves the right to refuse an order if the brief violates clause 5 or the law, without reimbursement of compute cost incurred. Individuals recognizing their likeness in AI content may file a takedown at kontakt@fake.me — material removed within 48h without bureaucracy.

10. Personal data and GDPR

Data processing rules are described in the Privacy Policy. Customer may request earlier deletion of reference photos via kontakt@fake.me or /api/privacy/delete.

11. Governing law and jurisdiction

Polish law. Consumer disputes are adjudicated at the consumer's place of residence. Out-of-court dispute resolution available via UOKiK (uokik.gov.pl) and the ODR platform (ec.europa.eu/consumers/odr).

12. Terms changes

Customer will be notified by email 14 days before changes take effect. Orders placed before a change are fulfilled under the version in force at the time of ordering.